Senior Business Manager
Caffeine & Machine
Join the Caffeine & Machine Team as our Senior Business Manager!
Why Caffeine & Machine?
Our mission is to be a brand and destination for people who love things that move. From first cars to hyper-cars, spotless classics to super-bikes, trucks, bicycles or even helicopters – whatever someone drives, there is a place for them at Caffeine & Machine.
Everything we do is powered by community, conversation, inclusion and adventure. We seek to break down barriers, encourage learning and discovery. Above all else we’re a company where you feel surrounded by friends – those that you know and ones you haven’t even met yet – a place that feels like you’re right at home.
- Be part of one of the UK’s most distinctive lifestyle hospitality brands
- Work across automotive culture, premium F&B, and destination experiences
- Exposure to strategic growth plans and potential site expansion
- Opportunity to help build scalable infrastructure in a growing business
What Can Caffeine & Machine Offer?
- Up to £43,000 salary
- Discounts on food, drink, and our clothing line
- Free tickets to events
- Working directly with the founder
- Huge opportunity for learning and growth
What Will You Be Doing?
The Senior Business Manager is a critical central function role supporting the smooth running of our multi-site business. This role sits at the centre of operations, governance, HR administration, and systems management, ensuring that our venues remain compliant, well-organised, and operationally efficient.
The successful candidate will play a key role in maintaining documentation, supporting projects, improving internal systems and processes as well as supporting finance, operations, HR, and the leadership team. This role ensures:
- Robust financial and administrative controls, ensuring a smooth day-to-day coordination between the three sites and head office
- Accurate reporting across sites
- Effective governance and compliance
The Key Responsibilities:
Multi-Site Support
- Maintain centralised documentation across all venues
- Coordinate site compliance files (insurance, H&S, licences, utilities, etc.)
- Support contract renewals (utilities, waste, telecoms, service agreements, etc.)
- Support site projects and capex
- Work with the marketing team to schedule the event calendar three months in advance
Governance & Compliance
- Ensure Companies House filings and statutory records are maintained
- Maintain policy documentation (HR, data protection, procurement, etc.)
- Monitor training depth throughout the business
- Support board pack preparation (data collation, formatting, schedules, etc.)
- Uphold all safety policies, resulting in a >90% SAEKER score, making 5* EHO a formality
HR & Payroll Administration
- Compliance with employment guidelines
- Support onboarding documentation
- Work with finance on payroll
- Maintain employee records and contracts
- Track holiday, sickness, and HR compliance documentation
Systems & Process Improvement
- Maintain cloud-based filing structures
- Support integration and maintenance of systems (EPOS, accounting software, booking systems, etc.)
- Identify inefficiencies and recommend improvements
The Ideal Candidate Will:
- 3+ years experience in business administration or finance support at a senior level
- Proficient with Microsoft Office and maintaining multi-system infrastructure
- Experience in multi-site hospitality, leisure, or retail environments
- Confident working with senior leadership
- Highly organised and structured
- High attention to detail
- Proactive and solutions-focused
- Commercially aware and process-driven
- Comfortable operating across multiple operational and strategic tasks
- Live within the existing three Caffeine & Machine sites. The role is hybrid so being able to get to sites easily is advantageous
Apply now and become part of something extraordinary!